Privacy Policy

This Privacy Policy thoroughly explains how Profan Arena ("we," "our," or "us") collects, utilizes, and securely safeguards your personal information when you visit, browse, or execute a purchase from our online store.

Information We Collect

When you interact with our platform, we collect two primary streams of data:

• Order Information: When you complete a purchase, we collect necessary transactional data including your full name, billing address, shipping address, encrypted payment details, email address, and active phone number.
• Device Information: We automatically collect background technical data about your device, including web browser type, IP address, general time zone, and navigational behavior via standard cookies, secure log files, and web pixels.

How We Use Your Information

We process your data strictly to facilitate the following essential functions:

• To successfully process, fulfill, package, and ship your ordered jerseys.
• To communicate directly with you regarding live order status, tracking numbers, and exclusive seasonal promotions (only if you explicitly opt-in).
• To screen historical transactions for potential fraud risks and constantly optimize our store’s performance and security layout.
• To provide accurate marketing messages and advertisements strictly tailored to your personal preferences.

Sharing Your Information

We restrictively share essential details only with highly trusted third-party service providers (such as secure encrypted payment gateways and global logistics carriers) solely to facilitate your immediate purchases and upgrade our platform services.

Your Data Rights

If you reside within the European Economic Area (EEA) or specific consumer-protected jurisdictions, you maintain full rights to access, amend, or request the immediate permanent deletion of your personal records from our databases. Please contact us via email to seamlessly exercise these rights.

Data Security & Retention

We utilize robust, industry-compliant security algorithms to defend your personal data. Your order logs will be safely retained in our active record systems for accounting purposes unless you explicitly instruct us to erase them.

Cookies & Tracking Customization

You can freely choose to disable cookies via your personal internet browser settings; however, note that doing so may slightly limit the interactive operational features of our store.

Age Restriction

Our digital store platform is strictly not intended for or deliberately directed toward individuals under the age of 16.